I had every problem that everyone else had in downloading and installing this game, including the uninstalling the Microsoft C++ 2012 and the C++ 21015-2019 and reinstalling them. After doing that, I was able to play four levels before my device froze up. I contacted BF and all they did was send a coupon. I bought this game 6 days ago and it is still unfixed!!! Whatever the problem is, its a BF issue and not the game. I downloaded the same game at their competitor and there was NO download, installing, or playing issues!!!! So that tells you its a BF issue which goes on being unfixed!!! This is my second attempt to review this situation and the moderators will not put it up because it names the competitor!!! So the game is great and if you enjoyed the others, you will enjoy this too!!! I just want a game that I don't have to jump through so many hoops just to pass some time playing a game. So BF should stop sending AI generated replies and coupons and just fix the issues we are having in getting/playing this game!!!